Recent Flooding Update
Pikes Peak Hospice & Palliative Care Open for Business
On December 31st, a water main on the 5th floor of St. Francis Health Center (SFHC) broke mid-day, causing extensive flooding and property damage throughout all floors below.
The Colorado Springs Fire Department was on site within minutes and joined Pikes Peak Hospice & Palliative Care (PPHPC) staff and volunteers to enact immediate transfer of PPHPC Inpatient Unit (IPU) patients from the 4th floor EAST wing to the 4th floor WEST wing, which was not damaged. Seven IPU patients were later transported to Laurel Manor with PPHPC staff providing their care around the clock. Two IPU patients were able to be transferred to their own homes, with Pikes Peak Hospice Home Care teams continuing oversight of care.
We would like to thank Laurel Manor Care Center for graciously allowing us to transfer our patients to their facility on very short notice! We appreciate their partnership, and especially the manner in which they welcomed and accommodated our patients, families and employees.
We are pleased to announce that all PPHPC services continued without interruption!
Dozens of PPHPC staff and volunteers joined in enacting this disaster evacuation, as well as sustained organizational services. We are extremely PROUD and GRATEFUL for the extraordinary teamwork and compassionate management of our patients and families in the Inpatient Unit. The same gratitude is extended to all outpatient teams and administrative staff for keeping all other programs running for our outpatient teams and business operations.
Penrose-St. Francis Health Services (PSFHS) brought in Blu Sky – Restoration Contractors – a national clean-up and restoration firm on Friday afternoon. They have done a phenomenal job in the initial extraction, drying and sanitation of the water damage, allowing minimal delay to reopen SFHC. PPHPC anticipates full business operations as repair work continues.
PPHPC considers the health and wellness of our patients and families, employees and volunteers as our top priority. An industrial hygienist is sampling and monitoring air quality, and will continue to do so during the clean-up process. As of January 4th those experts have affirmed that the air quality and environment is safe for patient occupancy.
All PPHPC IPU patients at Laurel Manor were transferred back to the 4th floor WEST wing Tuesday afternoon.
We would like to thank the Colorado Springs Fire Department and our partners at PSFHS, including all of their associates who supported PPHPC staff and worked diligently on building restoration: Leadership Team, Nutritional Services, Environmental Services, Facilities, and Security. Together, our teams have made amazing strides in a very few days!
We also appreciate the heartfelt messages we have received from our community, and value your support as we continue the clean-up process!
We will keep you informed of any developments as they occur.
