Community Update on the Temporary Closing of Our Inpatient Unit

05/18/20 at 02:51 PM


At Pikes Peak Hospice and Palliative Care (PPHPC), our patients, their families, employees and volunteers form special connections because of the compassionate nature of our work - bringing comfort to those who need it.

We value your trust in us, and want to keep you fully informed during this COVID-19 pandemic on any effects it may have on our mission and you.

Recently, several staff members who work at our Inpatient Unit at Penrose Hospital tested positive for the Coronavirus. They were placed on quarantine as soon as they noticed symptoms. We are strictly adhering to federal and state health agency guidelines as we address the situation.

We are not taking any chances. Out of an abundance of caution, we have temporarily suspended the admission of new patients into the Inpatient Unit while we thoroughly disinfect the 16 patient rooms, common areas, and staff workspaces.

The vast majority of hospice care we provide is unaffected at this time, as most of our patients are cared for where they live, usually their own homes or care facilities. 

Please know: At no time did the COVID positive staff members involved work in those other hospice settings. These staff members provided care only at the Inpatient Unit. Our caregivers have always had access to appropriate personal protective equipment. We do not believe there was any transmission of the Coronavirus to patients at the Inpatient Unit at any time.

We wish our staff members continued strength and a speedy recovery.  

At PPHPC, the health, safety and wellness of our patients, their family members, our committed employees and volunteers, and health care partners is foremost in everything we do. We will continue to keep them and the broader community we serve informed. And we will continue to work in close collaboration with public health officials as we address the challenges of the COVID-19 pandemic.

As the only non-profit hospice provider in El Paso County, we value your partnership as we work through this challenging time together as a community.


What Our Families Say

What you all do is amazing.  Thank you for all your help, support and guidance for my mother and family.  It was such a gift and a blessing to be with my mom and take care of her and to have her at home with my daughter and I.  We will never forget your kindness.  Thank you! ~ Patient's family

The services my husband and I received during his last stages of life were invaluable to us.  His primary wish at the end was to be at home.  I was very afraid that I couldn't grant that wish, but with the help of Pikes Peak Hospice he was able to be at home, where he was comfortable, until the very end.  I am also truly thankful for the grief counseling that you provided to me. ~ Patient's wife

Thank you for all your assistance during this time and for the care of my mother.  There are not enough compliments to give for the support, knowledge, bedside manner, courtesy and kindness. ~ Patient's daughter


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